Frequently Asked Questions
Answers to the questions we're asked most often by distributors, merchants and industrial buyers.
What products do you supply? +
Timber and sawn wood, wood panels, wood pellets, firewood, wood chips, wood briquettes, charcoal, and pellet/wood stoves. See our full product range.
Do you supply wood pellets? +
Yes — see our Wood Pellets page for specification, packaging and documentation details.
Do you supply firewood? +
Yes, in seasoned and kiln-dried formats — see our Firewood page.
Can you supply bulk quantities? +
Yes, bulk truck and container delivery can be arranged depending on product and destination. See Logistics.
Which European countries do you deliver to? +
Delivery availability depends on product, volume, origin and destination. See our European Markets overview, or contact us with your specific location.
Can you deliver to ports? +
Port delivery can be arranged depending on product, volume and destination — contact our commercial team with your requirement.
What is the minimum order quantity? +
Minimum order quantities vary by product and delivery format. Submit an RFQ with your required volume and we'll confirm.
Can you provide sustainability documentation? +
Documentation availability depends on the product, origin and supply chain. Sertifikuoti miškai VšĮ holds FSC chain-of-custody certification (licence FSC-C122992) — see Sustainability & Compliance.
Do you supply FSC-certified material? +
Whether a specific order can be supplied under FSC-certified or FSC Controlled Wood status depends on available stock and origin, confirmed at quotation stage.
What documentation accompanies shipments? +
Product specification and delivery documentation are provided with each shipment; certification documentation is provided where applicable to the specific order.
What Incoterms are available? +
EXW, FCA, FOB, CIF, CFR, DAP and other Incoterms can be discussed depending on product, route and buyer preference.
How quickly can you provide a quotation? +
Response times depend on product and specification complexity. Submitting a complete RFQ (see our RFQ checklist) helps us respond faster.
Do you supply spot orders? +
Yes — spot, monthly, quarterly, annual and long-term contract supply frequencies can all be discussed.
Do you offer long-term contracts? +
Yes, we structure our supply model around recurring B2B relationships where volumes support it.
Can you arrange recurring monthly deliveries? +
Yes, scheduled recurring delivery can be arranged for qualifying products and volumes.
What information is needed for a quote? +
Product, quantity, delivery location, Incoterm preference and any certification requirement. See our RFQ checklist or go straight to the Request a Quote form.
Still Have a Question?
Our commercial team is happy to help with anything not covered here.